au Domain Scam emails – be alert!

Caution of scam emails asking for details about your .au domain name.
Last updated: January 28, 2021

We have been alerted to a scam email being sent to .au registrants impersonating auDA, the .au domain administrator.

This email is a scam and it requests personal information including scanned copies of identification documents from the recipient.

If you or one of your customers receive an email requesting this information, we advise all recipients to not respond. Instead, please notify ACCC’s Scamwatch.

If someone has already provided personal details in response to this scam email, they will need to make a report to their state or territory police force.

auDA will only request this kind of material via us, your registrar.

As with any email you should be cautious when providing your personal details, even if it looks legitimate. Almost all legitimate companies will not request your details in this manner. If in doubt call the provider that the email matches and ask why they need these details, as you may discover it is a scam that way.

Certainly with domain names, it is also very unusual for you to have to provide more information after you have registered your domain name.

Duncan Isaksen-Loxton

Educated as a web developer, with over 20 years of internet based work and experience, Duncan is a Google Workspace Certified Collaboration Engineer and a WordPress expert.

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